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General questions

What is JPsex-xxx.com?

JPsex-xxx is a dedicated japanese(asian) adult content site. We provide the hottest japanese porn idol and asian amateur self shot & voyeur movies and japanese asian girl photo gallery to members to downloading.

there a download limit on the site? If I download lots will I get charged more?

There is NO download limit on the website. You can download as much as you want without worrying about getting charged more..

What's the quality of your movies?

All movies is full length, HD quality ( 1080P, 720P )or DVD quality ( 480P ), Have no short clips absolutely. Top quality will be in 1920x1080 resolution.

What are the requirements to play your movies?

Our videos are tested on almost all operating systems including Windows 98, NT, XP, Vista, Windows 7, Apple Mac and Linux. If you are having problems watching any of our videos we can always help.

How often do you add new titles?

The JPsex-xxx.com collection is updated regularly at 18 brand New JAV titles every 10 day! At least 9+ HD videos.
Update self shot & voyeur Videos or photo album once Monthly, Update the 36 movies or about 100 photo albums each time.

Security issues.

Your information and identity are completely protected by our SSL server. SSL stands for Secure Sockets Layer and is the internet`s leading encryption technology, designed to prevent the interception of your private information sent over the internet or a computer network.

I'm concerned about my privacy. How will I be billed?

The name of your billing company will appear on your statement. The name JPsex-xxx.com will never appear so your privacy is secured. The data that was recorded when you signed up is used only by our technical and billing support staff. We never sell or give away your personal information to third parties and will never contact you via postal mail.

Access issues

I lost my password. How do I retrieve it?

Please Contact us with the origional email address you used to signup. We'll send you an instant email including your username and password for accessing the JPsex-xxx.com member’s area:

I didn't receive my login information What can I do?

Please check your spam or bulk email folder if you do not see the email in your Inbox. Also, if you use AOL as an email service provider keep in mind that AOL often blocks emails altogether from adult website. It is suggested you use another free email provider for your adult memberships such as http://www.yahoo.com or http://www.gmail.com You can then contact our customer support and ask them to change your email address on file to your new one.

If you don't receive an email with your access information after signing up, it may not work if you entered an invalid email when you signed up. contact us as soon as possible via our Contact page so we can send you your access information.

My access isn't working. How can I get it fixed?

If you are unable to log into the site, first make sure you're entering the correct username and password. If it still doesn't work, contact us as soon as possible via our CONTACT page. Please make sure you provide as much information as you can so that we can help you as quickly as possible.

Will my membership be automatically renewed? How do I cancel my subscription?

Your membership will be automatically renewed every month ($29.95), but for any reason JPsex-xxx allows you to cancel 24 hours a day, 7 days a week. After you've cancelled, you will receive a confirmation by email. After you have cancelled your account, you will still have access to JPsex-xxx until your membership period expires.You should cancel at least 24 hours ahead of the schedule billing date so that there is enough time to process your cancellation.

That's very easy and simple to cancel your membership, Click Here to open cancellation page, fill out your e-mail, Card number, Then click " Cancel subscription " button, later your subscription be cancelled.

Video player issues

I have problems with playing downloaded movies.

If you have this problem, You can free download the very popular K-Lite Codec Pack and choose the `Full` option to help ensure complete playback ability.
PC users click here: http://www.free-codecs.com/download/K_lite_codec_pack.htm
MAC users click here: http://davidtse916.wordpress.com/2007/12/30/k-lite-codec-pack-for-mac/
Or try to play video with VLC media player. You can download it here: http://www.videolan.org/

Can I play videos in my mobile device as ipad, iphone, samaung, htc, etc?

Yes, you can play MP4 file on your mobile device.

The downloaded video appears to be broken.

Please contact Support with the file in question and we`ll review it immediately.

Downloading issues

How do I download the movies? Can I use a download manager?

There are usually methods is the Right Click Method to download the movies, To download a movie, you just have to Right Click on the movie link and then select "Save target as". You'll be prompted to choose a place to store the movie on your Hard Drive (remember where you download it of course!), and then the download will start.

We recommend that you use a download manager to download our movies, A download manager is a software program that helps you manage your downloads. It lets you pause and resume your downloads anytime you want without starting all over again. It's especially useful when your internet connection suddenly cut off, because you can resume the download when it's up again. It also allows you to schedule and queue your downloads plus many other useful functions. Although it's not mandatory to use a download manager with our services, we encourage you to do so to save your precious time. Examples are GetRight , Download Accelerator and Gozilla . However, please keep to a maximum of 2 threads downloading at the same time to allow fair use of bandwidth. Thanks.

To play the movie, you'll simply have to double click on the file once it is completely downloaded. If you encounter any difficulties viewing the movies after downloading them, please read the questions concerning video playing.

I can not download the movie. What can I do ?

Please Contact me with movie name,We will fix the question.